Choosing a quality mechanic to look after your vehicles involves considering several factors. Here are some steps to help you find a reliable and skilled mechanic:
1. Research and gather recommendations:
Start by asking for recommendations from friends, family, and colleagues who live in your area. You can also check online review platforms, local directories, and community forums for suggestions. Make a list of potential mechanics to consider.
2. Check for certifications and qualifications:
Look for mechanics who are certified by recognized organizations, such as the Motor Trade Association (MTA) or the New Zealand Automobile Association (AA). These certifications indicate that the mechanic has met certain standards of knowledge and expertise.
3. Very experience and expertise:
Determine how long the mechanic has been in business and whether they have experience working on your vehicle’s specific make and model. Mechanics with extensive experience are more likely to have encountered a wide range of problems and possess the skills to diagnose and fix issues effectively.
4. Visit the workshop:
Visit the workshop and observe the overall cleanliness, organization, and equipment. A well-maintained and properly equipped workshop reflects a mechanic’s professionalism and attention to detail. Additionally, assess the attitude and behaviour of the staff. Friendly and knowledgeable staff members are more likely to provide good customer service.
5. Ask for references:
Request references from previous or current customers who have had similar vehicles serviced by the mechanic. Contact these references and inquire about their experience with the mechanic, including the quality of work, timeliness, and pricing. Their feedback will provide insights into the mechanic’s reputation and customer satisfaction levels.
6. Inquire about warranties:
Ask about the warranties offered for repairs and parts. Reputable mechanics usually provide warranties to ensure customer satisfaction and guarantee the quality of their work.
7. Compare pricing:
Obtain estimates or quotes from different mechanics for the specific services you require. While cost shouldn’t be the sole deciding factor, it’s essential to compare prices to ensure you’re not being overcharged. However, be cautious of significantly low prices, as they might indicate subpar service or the use of low-quality parts.
8. Trust your instincts:
Trust your gut feeling after considering all the factors mentioned above. If something feels off or you don’t feel comfortable with a particular mechanic, exploring other options is better.
Remember, finding a quality mechanic is an ongoing process. It’s beneficial to establish a good working relationship with a reliable mechanic, as they can provide regular maintenance and address any issues promptly, ensuring your vehicles’ longevity and optimal performance.
Kelvin Armstrong Auto Repairs (KAAR) is recognised as the most competent, capable, and reliable automotive repairer west of the Auckland City isthmus.
With fully equipped, state of art facilities in both Avondale and Henderson, KAAR gives a choice of two handy locations for full automotive, mechanical, electrical repairs and servicing for all vehicles, including European makes and models like Audi, VW and BMW.
We cater for all makes and models of cars, vans, 4x4s and light trucks. We service petrol, diesel and hybrid motors.